Priority OnDemand Welcomes First Call Ambulance to National Family of Companies

Priority Ambulance solidifies position as the largest private ambulance provider in Tennessee

Priority OnDemand and its ambulance service company Priority Ambulance announced today that Nashville-based First Call Ambulance will join its national family of service providers. The addition solidifies Priority Ambulance’s position as the largest ambulance provider in Tennessee. First Call Ambulance is a leader in emergency and interfacility ambulance services in Middle and East Tennessee serving more than 50,000 patients annually.

“First Call has dramatically grown in Tennessee over its 17-year history,” said Bryan Gibson, CEO of Priority OnDemand and its affiliate companies. “We welcome the First Call leadership and team to our Tennessee family and look forward to supporting them in their plans for continued growth. With the addition of First Call, the Priority Ambulance family of companies solidifies its position as Tennessee’s largest ambulance service with a truly statewide presence and significant operations in each of the state’s four largest metropolitan areas.”

First Call Ambulance was founded in 2004 in Middle Tennessee and rapidly expanded to be one of the largest medical transportation services in the state. Today, more than 300 First Call EMTs, paramedics, dispatchers and support staff serve more than 50,000 patients annually with 54 ambulances and support vehicles. First Call serves nearly every major hospital system customer throughout metro Nashville and the Middle Tennessee region. Since 2012, First Call has been the 911 ambulance service provider to Cocke County in East Tennessee.

CEO Scott Yates is a U.S. Navy veteran, and First Call is a certified veteran-owned business (VOSB). Yates will continue to lead the company, and the existing management will remain in place.

Combined with First Call, Priority’s Tennessee operations will employ more than 1,000 EMTs, paramedics, dispatchers and support staff with more than 150 ambulances. Priority Ambulance will provide 9-1-1 service to eight Tennessee counties and have statewide coverage for interfacility service. Priority Ambulance is the only national ambulance company headquartered in the state.

For more information, visit For more information on the Priority Ambulance family of companies, visit