OnDemand Care Platform

Priority OnDemand’s integrated, technology-driven healthcare solutions create important connections across the continuum of care that solve challenges and reduce inefficiencies for patients, providers, hospitals and healthcare facilities, communities and insurers. Our care delivery is built on a proven platform as a national leader in EMS and medical transportation. Millions of people rely on our EMS professionals in their time of need and trust us to deliver care into their homes. Priority OnDemand’s digital transportation and telehealth solutions extend that trust into broader levels of medical care in conjunction with our hospital partners, delivering Healthcare Anywhere.

EMS & Medical Transportation

Priority Ambulance and its family of longstanding, trusted EMS companies form the foundation of Priority OnDemand. We provide premier medical transportation solutions to municipalities, counties, hospitals, and healthcare facilities across our national service area with highly trained paramedics and EMTs staffing a fleet of more than 777 state-of-the-art ambulances and EMS-related vehicles. We are the primary 911 ambulance provider to communities representing more than 2.1 million Americans. We preserve local connection by maintaining strong local EMS brands with decades of history serving their communities. We proudly operate the following EMS brands: Priority Ambulance (East Tennessee), Shoals Ambulance (Alabama), Kunkel Ambulance (Western New York), Trans Am Ambulance (Central New York & Northern Pennsylvania), Seals Ambulance (Central Indiana), Central EMS (Georgia), Maricopa Ambulance (Central Arizona), Baptist Ambulance (West Tennessee, Mississippi and Arkansas), Puckett EMS (Georgia and Southeast Tennessee), Medshore Ambulance (South Carolina), Guardian Ambulance (South Carolina), National EMS (Northeast Georgia), Ambucare (West Georgia), LifeCare Medical Transports (Virginia, Maryland and Delaware), A&E EMS (Tennessee), and Frontier Ambulance (Wyoming), and First Call Ambulance (Middle Tennessee).

Telehealth

Priority OnDemand, supported by our OnDemand Visit technology, offers all-in-one, integrated telehealth solutions for a variety of patient use cases and delivery models. In addition to traditional telehealth services that we offer as an exclusive, free benefit to our employees, our telehealth solutions include uniquely tailored products for EMS. EMS telehealth solutions answer the need for 911 ambulances to arrive on scene with telehealth capabilities for low-acuity patients whose medical condition does not warrant transportation to a hospital emergency department.

Patient Logistics

OnDemand Connect offer an advanced suite of software tools that streamline and simplify transportation management for healthcare providers, medical facilities and payers. This platform provides a comprehensive view of the patient’s journey, from discharge to arrival, ensuring efficient and timely transport services and transfer of care. OnDemand Connect significantly improves patient care and operational efficiency by optimizing hospital throughput, reducing wait times, and enhancing patient flow. OnDemand Connect, formerly known as Randseco, transforms the way patient transportation is managed by providing a holistic view of the patient journey, from dispatch to arrival, ensuring timely and efficient transport services. OnDemand Connect optimizes hospital operations by reducing wait times and enhancing the flow of patients through the healthcare system, resulting in improved patient care and operational efficiency. StatCall is part of the OnDemand Connect product line. The proprietary, integrated suite of digital tools streamlines and simplifies transportation management. StatCall layers digital logistics solutions on top of medical transportation services, resulting in a HIPAA-compliant solution for single-source transportation ordering, tracking and reporting within existing electronic patient record systems and staff workflows.

Specialty Vehicles

OnDemand Specialty Vehicles specializes in crafting cutting-edge emergency vehicles meticulously tailored to meet the unique demands of municipalities, counties, hospitals, and healthcare facilities. With safety and efficiency in mind, the manufacturing of these vehicles is a natural extension of Priority OnDemand’s mission to deliver the highest quality of care through the most advanced and reliable vehicles on the market. OnDemand Specialty Vehicles specializes in crafting cutting-edge emergency vehicles meticulously tailored to meet the unique demands of municipalities, counties, hospitals, and healthcare facilities. With safety and efficiency in mind, the manufacturing of these vehicles is a natural extension of Priority OnDemand’s mission to deliver the highest quality of care through the most advanced and reliable vehicles on the market. Each vehicle we produce incorporates the latest technologies and can be customized to precisely match the unique requirements of our customers. OnDemand Specialty Vehicles provides tailored solutions to ensure secure and efficient emergency medical transportation. For more information, contact Ken Smith at ksmith@priorityondemand.com.